At Servo Repair International we won’t try to diagnose your servo motor or servo related equipment’s issues over the phone. A proper evaluation is best performed by our staff in our facility. Servo Repair International won’t charge a flat rate for your unit’s repair, either. We don’t think your small repair job should help to pay for another customer’s big repair job.
To help mitigate the costs in both time and money that sending your equipment to our facility might entail, Servo Repair International offers free evaluations and quotes. There is no fixed fee added to your quotation and if you decide against having your unit repaired by us your only obligation is the cost of return shipping. Click here for more details about our Free Evaluation policy.
At Servo Repair International we understand better than anyone that the old cliché, “time is money”, still holds true. When the pressure is on Servo Repair International offers rush evaluations and rush service to provide you with answers almost immediately (24 to 48 hours!) and turn around your repair as soon as possible.
Time may be tight, but that doesn’t mean you stop making sure you get value for your money. At Servo Repair International you won’t have to pay an expediting fee just to get us to make your job a priority. If your job is urgent for you, it’s urgent for us. Click here for more details about our Rush Service / No Expediting Fees policy.
You can expect fast, reliable service from Servo Repair International even if you don’t request rush service. The average time to complete an evaluation and provide you with a thorough report and quotation is less than ten working days and frequently less than five working days from our receipt of the unit. Repairs can generally be completed in a five to ten working day timeframe, often sooner! Click here for more details about our Standard Service policy.
When you’re not sure what’s causing the problem with your equipment or when you need some guidance once you’ve received your repaired equipment back from Servo Repair International, you can count on us for technical support from one of our engineers or technicians. Servo Repair International understands that solving your issue is not always as simple as just repairing your equipment and so technical support on units we have repaired is offered free of charge. Click here for more details about our Technical Support policy.
If our technical support is not able to solve your issue, we warranty all the parts we install and the labor we provide. If we can remedy the failure we will do so free of charge. If we cannot, we offer a full refund up to the amount you originally paid for our work. The warranty extends for one year from the date of shipment, so you can have the security of knowing your equipment is covered. Click here for more details about our Warranty policy.
Servo Repair International is able to crossover your existing DC servo motor from one manufacturer to another. SRI can replace your old, obsolete, DC servo motor by crossing over to new or refurbished motors with a one year warranty. If your manufacturer or OEM is on the list here SRI can crossover crossover your motors.